Organizational Development Consulting Services

Enhance Operational Efficiency, Foster Employee Growth, and Maximize Financial Performance through Tailored Organizational Solutions

Mortgage Sales, Keep the Phone Ringing

Help mortgage loan originators increase fee income, customer base, profits, and customer service levels. Our 6-hour, on-site program for teaches them how to build productive referral channels, communicate effectively, set realistic goals, and establish client management systems. The program is available for groups of ten or more and can be scheduled by calling (800) 677-7432.

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(800) 677-7432

RIA Compliance

Trust Company Formation

Get the help you need forming a trust company or department. We assist with the entire process, from pre-application planning to approval to ensuring regulatory compliance and addressing elements such as sales, marketing, staff development, and strategic planning to accelerate profitability.

Trust Compliance

Formation of a Trust Company

Expedite trust company formation and ensure projects are concluded promptly and efficiently. From pre-application planning to the development of infrastructure and ensuring regulatory compliance, our comprehensive approach accelerates profitability and ensures a successful launch.

Line of Business Risk Assessment

Let us value trust franchises for you. We consider factors like client retention, market served, management depth, and future cash flow projections to provide valuation services used for raising capital, buying out minority owners, transferring ownership, and purchasing or selling business blocks.

Post Examination Consulting

Get the help you need to quickly address issues identified in regulatory examinations and demonstrate serious, aggressive, and proactive remediation efforts. Ensure corrections are maintained, reducing the need for board member involvement and allowing the trust department to focus on other priorities.

Trust Investments

Trust Investments

Develop robust investment processes. We analyze the feasibility of in-house versus outsourced investment capabilities – establishing and documenting an investment management process and enhancing risk management – and help develop investment policy statements, implement consistent procedures, and recruit qualified investment professionals.

Vendor Management

Vendor Management Consulting

Create and maintain policies for internal controls and financial conditions of third-party vendors and technology service providers (TSPs) that meet regulatory requirements. Services include Trust Accounting Systems Due Diligence, Investment Advisors Due Diligence, Trust Brokerage Due Diligence, and Broker Dealer Partnership Evaluations.

Merger, Acquisition, or Divestiture

Merger, Acquisition, or Divestiture?

Take advantage of our pre- and post-acquisition support to manage mergers, acquisitions, or divestitures. We provide comprehensive pre- and post-acquisition support, including valuations, risk management, staff assessments, and vendor management.

Broker Dealer Selection

Maximize opportunities and ensure the right partnership fit for your organization. We provide comprehensive support, from writing RFPs to evaluating proposals, ensuring a thorough and efficient selection process that aligns with your corporate culture and strategy.

Divestiture

Use our expertise to ensure smooth transitions when converting business assets to capital. We help with strategic exits, raising additional capital, and removing unprofitable books of business and manage the entire process from identifying potential acquirers, assembling information for bidders, coordinating due diligence, and advising during negotiations.

Due Diligence

Enhance your due diligence process. We provide a two-layered due diligence: high-level assessment of the organization, staff, and infrastructure, and account-level evaluation as expected by regulators. We assess cash flow, sales capacity, organizational infrastructure, and cultural synergies, ensuring profitable and successful acquisitions.

Trust Risk Management

Manage and mitigate risk. We develop risk management frameworks, conduct assessments, and implement compliance protocols with a focus on identifying potential risks, enhancing internal controls, and ensuring regulatory adherence. We can help you maintain robust risk management practices, safeguard operations, and promote sustainable growth.

Trust System Selection

Select the appropriate trust systems. We will help you assess your current systems and identify your needs and recommend solutions that align with your strategic goals and regulatory requirements, ensuring the chosen system enhances efficiency and compliance.

Valuation of Financial Assets

Get the most accurate valuation of financial assets. We determine the value of trust departments, brokerage departments, insurance agencies, and other financial assets by evaluating cash flow potential, assessing market conditions, and ensuring accurate valuations to inform transactions such as acquisitions, mergers, or divestitures.

Organizational Consulting

Organizational Consulting

Assess and improve your organization. We evaluate your infrastructure, use management and staff interviews, and review policies, strategic plans, financial histories, and more to understand the organization's tools, processes, and systems – and deliver recommendations for achieving organizational goals efficiently and effectively.

Bank Ownership of an RIA

Make informed decisions when buying or forming a Registered Investment Advisory (RIA) firm. We provide strategic planning and risk assessment, addressing the unique regulatory landscape of RIAs and emphasize the importance of understanding strategic goals, evaluating different business models, and considering the talents and culture of RIA personnel.

Brokerage and Trust Integration

Maximize client value and increase bank revenue. We address challenges such as cultural clashes, regulatory issues, and compensation inequities and focus on creating client-centered delivery systems, fitting products to client needs, and optimizing organizational structure and compensation plans.

Business Planning Development

Develop actionable business plans that align with strategic goals. We facilitate onsite planning sessions with key managers and staff, fostering creativity and productivity to create, simulate, and test various options to help you focus on core competencies, build growth and profits, gain management and director support, and ensure accountability.

Developing a Private Banking Function

Develop Private Banking functions to provide upscale customers with efficient and high-level service. We provide extensive training, cross-training, and management information systems to support customer relationship building and help build customer-oriented, excellence-driven teams to retain top customers.

Due Diligence in Acquisitions

Enhance your due diligence process. We provide a two-layered due diligence: high-level assessment of the organization, staff, and infrastructure, and account-level evaluation as expected by regulators. We assess cash flow, sales capacity, organizational infrastructure, and cultural synergies, ensuring profitable and successful acquisitions.

Line of Business Divestiture

Use our expertise to ensure smooth transitions when converting business assets to capital. We help with strategic exits, raising additional capital, and removing unprofitable books of business and manage the entire process from identifying potential acquirers, assembling information for bidders, coordinating due diligence, and advising during negotiations.

Strategic Planning Facilitation

Achieve financial results by developing consensus, commitment, and strategy. We provide pre-session orientation, mission and vision statement development, SWOT assessments, strategic goal prioritization, and action plan development to help you create effective and actionable plans.

Trust Fee Projects

Increase revenue while minimizing client reaction. We will assess the market, develop a comprehensive fee schedule, and define a phase-in process, helping you implement the new fee schedule for new and existing clients using a rational step-by-step approach. Our service speeds up the process and maximizes acceptance by the team and clients.

Trust Profitability

Determine when to outsource, resign from accounts, and eliminate unprofitable ones. We analyze each operation to determine the types of business to solicit and accept, assess fee schedules, manage irrevocable life insurance trusts, and evaluate employee productivity to provide strategies to enhance profitability in a changing marketplace.

Valuation of Financial Assets

Get professional valuations for books of trust, RIA, or brokerage assets. We value your assets using factors like client retention probability, market served, and future cash flow potential to help you raise capital, buy or sell firms or business blocks, and do tax or estate planning.

Staff & Team Development

Increase revenue while minimizing client reaction. We will assess the market, develop a comprehensive fee schedule, and define a phase-in process, helping you implement the new fee schedule for new and existing clients using a rational step-by-step approach. Our service speeds up the process and maximizes acceptance by the team and clients.

Developing Career Paths

Develop career paths to foster employee loyalty and organizational strength. We help you create career paths for lateral and cross-department growth, enhancing skills and increasing responsibilities – demonstrating your commitment to employee development and providing clear steps for skill development and job advancement.

Job Description Design

Create well-crafted job descriptions that articulate essential outcomes, clarify job roles within the company, support performance development planning, and provide legal protection in hiring. We help create precise job descriptions that reflect critical skills and performance measures.

Pay for Performance Plan Design

Design customized Pay for Performance programs to attract and retain top talent in the competitive financial services market. Our plans are tailored to benefit your organization, individuals, and stockholders by rewarding behaviors that support company objectives. These programs are simple, easy to understand, and structured to reward performance.

Position Pricing, Compcompare™

Price new or long-standing positions within a department or bank. We talk to you to understand the desired outcomes and adjust findings based on experience, education, and cost of living variances. Deliverables include a recommended pricing letter and supporting documentation to ensure accurate and relevant position pricing for all employees.

WORKSHOP

Relationship Sales Workshop

We offer a three-day Relationship Sales Workshop designed for senior management, relationship managers, investment representatives, private banking representatives, and loan officers. This workshop focuses on developing sales processes and skills critical for maximizing sales success in a competitive environment. Participants engage in realistic role-plays, starting from prospecting calls to closing sales, and receive individual attention from faculty members. The workshop includes pre-class study programs and a comprehensive manual to enhance ongoing sales efforts.